Work in Colour Blog

Check out the Work In Colour blog for practical tips, ideas and musings on ways to stop working in black + white and start working in colour everyday.

Gratitude


Today's blog is about gratitude. I have been into gratitude for years, but felt a bit squeamish about blogging about it. Silly, really, but I felt it was a bit hippie-herbal and not at all workplace or corporate. But actually it is a really simple practice that can have a profound effect on your work time capability, so we should all be sitting up and taking notice. So here goes...

Did you know you can feel up to 25% happier, get better sleep and improve your mood for days, just by counting your blessings? It’s true - there have been a number of serious scientific studies  recently that show the power of being grateful.

All it takes is a regular practice of listing 3 to 5 things you are grateful for in your life, most days. It sounds really trivial, but I have been doing it for years, and it makes a real and measurable difference,

They don’t have to be big things, either. Recent things on my lists have included:

  • A sunny day
  • Seeing a puppy out walking
  • Getting a phone call from an old friend (and having a friend in the first place...)
  • Having light and heat at home
  • Finding an interesting new book to read

I do my practice every night in bed, as soon as I turn the light off. Many people write their blessings into a journal, and sometimes I do that, too. When my son was younger, we would do ‘the three blessings game’ as I tucked him into bed. You can also do lists for work things as well as general life blessings. I keep a (somewhat sporadic) work journal that includes wins, challenges and gratitude.

Other ways to bring the quality of gratitude into your life include:

  • Writing ‘thank you’ notes
  • Saying thank you to at least one person a day
  • Stop every now and then and appreciate the present moment
  • Showing appreciation for a kind word from a friend, or good service, or a helping hand

Try this: Every day for the next week (or two) make a list of at least three things you are grateful for, three blessings. Remember, small is fine!

What are you grateful for?
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Need A Fresh Idea? Find Three...


It's a great technique: Whenever you have a problem to solve, or need to come up with a fresh idea, challenge yourself to come up with at least three ideas, not just one. Or if you are a team leader, challenge your team to find three ways of doing something, not just settling for their first plan.

I had a client who has been landed with the job of liaising with his company's European offices by phone, which from Sydney means late night phone calls, often for two or three hours, sometimes more. He gets limited time off in lieu, but the main problem is that he has a young family who miss out on his company at night, and he is left feeling both tired and resentful. When I quizzed him, it turns out this has gone on for over four years, up to four nights each week!

I challenged him to find a way of stopping it, and soon. His first solution was to write an email suggesting they find someone in Europe to give this support (though he already knows there is no budget for this). His second solution was simply to refuse to do it any more, effectively threatening to resign. A high risk strategy, that one.

When I explained that I always ask for three solutions, he thought for a few minutes and said, with a look of dawning possibility on his face, 'I could tell them I am not available after next week for phone discussions outside Sydney business hours, but if they summarise the top three (there's that magic number again) challenges or concerns at the end of their phone meeting and email it to me, I will respond by email within 24 hours'. He left soon afterwards, already drafting his memo in his head...

That was a couple of years ago now, but I have never forgotten the speed with which he solved his problem one he was introduced to this tool - or the profound effect the solution had on his life.

The thinking behind this most excellent technique is that we often settle for the first halfway decent idea, either because of time pressure, laziness, or lack of belief in our ability to come up with a really innovative winner. By being 'forced' to have at least three ideas, we give ourselves a fighting chance of digging deeper to something really fresh. 

The trick is not to edit yourself at this early phase, to be as wild as you can. It's not as if every idea has to be practical, a proven winner, or even cheap or legal - those considerations kick in later. For now, the wildest idea is likely to be the one that contains the seed of the really brilliant solution.

Of course, we don't always need to dig this deep; often, what you did last time, or a small variation on that, is just fine. But when you do need some fresh thinking, this is one of the speediest and most effective tools I know.

So, what are your three ideas?

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How Do You Plan Your Projects?


If you want to implement a change in your life, it takes more than just making a decision in your head. (Nothing new there...)

I’m developing a range of new programs at the moment, including (for the first time) am online version of the Escape Hatch career change course, and a project planning mini-package (see the section below if you'd like to be part of the pilot…). It's exciting, but needs plenty of planning, time juggling and very clear goals.

Whenever you want to do anything new, it takes planning and determination and a belief that this change is possible for you - be it a new career, getting organised, removing a bad habit, aiming for the moon or learning to make a soufflé.

Because I like playing with both logical and possibility thinking, my plan is a mixture of mindmaps, flowcharts, narrative, lists and tables. It’s been developed on scrap paper, Post-its, my mindmapping software and through the Notability app on my iPad. While the resulting business plan is probably not in a format that would appeal to a bank, it makes perfect sense to me, and the process has allowed me to maximise all my thinking skills, and choose the right technique for each task. (And if I did want to turn it into a formal report for a bank, that would be easy, too.)

One section is a bit unusual, but really helpful. It’s an inventory of my resources for these new projects. I use resource inventories quite often, and they typically include useful strengths or skills, qualifications, knowledge I have (or can access), memories of past successes in making changes, sources of support and qualities of mind (such as persistence).

It’s a good place to start if you’re planning a change - have a think about your personal resources, in areas such as:

  • strengths (what am I good at, what qualities do I have, what do I enjoy doing?)
  • skills (what have I mastered, do really well?)
  • knowledge or sources of knowledge (what do I know, what knowledge do I have access to?)
  • past experiences that may help you this time (I've done a big project before, I have dealt with deadlines or pressure)
  • time (I have X amount of time, I can create X amount of time by…)
  • support (technical help, or just good friends)
  • beliefs (about your abilities, success, getting help or whatever)
  • other useful stuff...

Think about this, and take the time to actually write down your inventory - it will help you plan the best strategy. Consider which resources are critical to your success, which will make it easier to get where you want to go. Also important is to identify any areas you need to shore up, get help with or outsource altogether. What resources are missing from your list? What can you do about that?

What does your resources list look like?

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30-Day Challenges

Nearly two years ago, I ran an experiment for a month. I made one little change to my life every day - with a commitment to continue every change at least until the end of the month. And each change had to be organic, to arise from that day, not be pre-planned or taken from a list of 'shoulds'. Changes included gratitude practice, walking, culling my ‘to do’ list and meditation.

I blogged about it at the time and it was pretty successful, with a number of the changes still in force today.

But I realised that it was a big ask, one change every day, and by the end it was very challenging keeping 28 new balls in the air...

So this year I decided to pick a number of larger changes - gym, meditation (that one only partly stuck around from last time...), eating habits and so on.

It’s month three now and it has worked a treat. Having a whole month to embed a habit (especially a big change) is brilliant. You get to stick at something long enough to start rewiring your brain, and the sense of achievement carries you into the next challenge.

This idea applies just as well to business changes, and I am making some biggies there as well. One a month, and a year later your career (or business) will be all shiny and new...

And then on the weekend I read an article in the paper, about an American guy who has been doing this 30-day challenge thing for three years. He has adopted a vegan diet, learned to play the ukulele, gets eight hours' sleep a night, does something nice for his wife every day - he has even climbed Mount Kilimanjaro as one of his a 30-day makeovers.

Now, I have no interest in the ukelele or going vegan, I don’t have a wife - and I climbed all the way to the top of Mount Kilimanjaro myself twenty years ago. (I’d love to get a guaranteed eight hours a night, though...). But of course these challenges need to be tailored to your goals, to be the things you’d love to change about your life - or the things you’d like to add to it, like mountain climbing or meditation. I’m inspired now, and I’m making a list to carry me through the rest of 2013. 

What about you?

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Have You Been Seduced By The IKEA Effect?


I watched a very excellent TED talk the other day by Dan Ariely. It was full of great stats and stories about how we value our work, resulting from his very serious research using origami cranes and frogs (truly...). Really interesting stuff, worth a look. He is also very entertaining, which is always a bonus when it comes to talking about very serious research.

The thing that hit home for me was the bit about the IKEA effect. (Mercifully, this did not involve online demos using allen keys and white particleboard, though we did see some of the origami frogs...). It turns out that we (over) value work into which we have put blood, sweat and tears, even when it’s flawed - think that lopsided table, or the (my) IKEA bookcase where the back panel is upside down and back to front. 

In the writing world, this is linked to the aphorism known as ‘murder your darlings’, the need to cull precisely those phrases - or whole chunks - of your writing that you have fallen in love with. You know, that brilliant turn of phrase, or that screamingly clever little paragraph. My thinking about this has long been that it’s because they make the rest of your writing look pretty average, and also they are all about you (and your extraordinary talent) rather than the story you are supposed to be telling. I guess Dan Ariely might gently point out that it may also be necessary to murder your darlings because they are not actually quite as brilliant as you believe. Sobering thought.

More business-y examples of the IKEA effect might include the totally gorgeous and cool Powerpoint slides you created to wow the boss, or the exceptionally brilliant report you slaved over for days and days, or that truly great idea you had about marketing...

A spinoff from this research is apparently a tendency to overvalue our internal corporate solutions, and to undervalue an external consultant’s views or suggested solutions to a problem.

I love the idea of the IKEA effect, and I can quite see its application to my world. But I want to have a chat to Dan Ariely about one thing that seems to run counter to his research. 

It’s this: Some people have a tendency to be harshly critical of their own work (never me, of course...).  This can lead to perfectionism and never being satisfied that a piece of work is finished, or good enough to be sent into the world. Equally, we may overvalue the words of ‘experts’ or others in our lives, and assume that almost anyone knows better than we do.

For me, all this also links into the inner critic, a pesky little devil I have frequently written about. You know, that voice that speaks inside your head, telling you that your work is awful, or that everyone will laugh at your great idea, or that Susie is always better at this stuff than you are, so what’s the point...

So, maybe some of us lean towards the IKEA effect, and others go the other way? Or maybe we are seduced by our own work in areas where we have some confidence, and subject to attacks by the inner critic when we try something new, or which we really care about? Or, are Americans more prone to overvalue their own work and Aussies to underplay? I’m not sure, but it’s intriguing stuff. 

What do you think?

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How To Encourage 'Aha' Moments



The other day I woke up with the answer to a problem that had been chasing me around in circles for several days. It felt great to finally have it resolved. Isn't it a relief when it all falls into place, when the elegant solution just appears, when the spaghetti in your brain unravels to reveal the way forward? So, what are 'aha' moments (and how can you have more of them)?

Several recent scientific studies have shown that brain activity is different while someone is solving a problem requiring creative insight than when doing linear or 'trial and error' problem solving.

Both during the 'aha' moment and before it, EEGs (electroencephalograms) show a sudden burst of high energy gamma brain waves in the right temporal lobe, which is the part of the brain that makes associations, 'gets' a joke and uses metaphor. Interestingly, at the same time, other right brain changes happen, in order to block excess stimuli so you can focus all your brain energy on the problem. This process begins before you are consciously aware of the answer or insight - in some studies, a mere one-third of one second before, but in another study, it was up to eight seconds before awareness. How clever is that…

What does all this technospeak mean for your creativity? How can you encourage the fireworks in your brain?

As the right brain is not a linear processor, but works in more pattern-seeking and lateral ways, working longer and harder doesn't always mean insight will come (but you knew that already, yes?). So, next time you're tearing your hair out trying to see your way through a difficult problem, first do the pre-work (set out the problem, check the facts, do some logical thinking about it) and then let it go, put it out of your head, and instead try one of these:

  • Do something with your body. Go for a walk, dance, clean out a cupboard or do the gardening. 
  • Even if you can't exercise, at least think about something quite different - phone a friend for a chat, spend time on a quite different work task, make a cup of tea or talk to a colleague about something else. This gives the right brain a rest and a chance to roam free, doing what it does best, without pushing from you.
  • Have a quiet cuppa, run a bath (subject to water restrictions of course), or take granny's advice and just 'sleep on it'. It's amazing how often the solution to last night's overwhelming dilemma just pops into your head early next morning. Keep a pad and pen by the bed so you don't miss anything...
  • Slow down, relax, have some fun. This is of course generally a good idea, but it also stimulates the brain in helpful ways and allows new possibilities to become apparent.

Happy snoozing!
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Talk Doesn’t Cook Rice


In my Monday microbusiness class, we were discussing the things that get in the way of making time to think creatively about your business. A popular topic was procrastination, another was perfectionism (no surprises here...). One of my students summed it all up with an expression from India, her home country: Talk doesn’t cook rice.

I love it. Talk doesn’t cook rice. When I googled it later, turns out it’s a big mantra in China, too. I think maybe it’s time it entered the Australian vernacular...

The expression resonated with me because I love colourful expressions and use metaphor  all the time. But it also connected because I am an expert at procrastination, at putting off the actions I know I need to do to grow my business. I love researching, thinking and discussing possibilities, coming up with endless ideas. There’s nothing wrong with this as such, it is an essential part of thinking creatively. But there is a stage where the idea is ‘good enough’ to put into action, and yet there I am, doing yet more lovely research, thinking and discussion. 

I know myself pretty well though, so I have developed all sorts of strategies that work for me in moving past this unproductive state of mind, including:

  • Doing very little steps towards my goal, every day
  • Rewarding myself after making that difficult call, or finalising that pitch, or whatever...
  • Telling myself I am stronger than my excuses
  • Working with my coach to keep me focused and accountable
  • Looking at my cash flow (this works a treat...)
  • Having a daily list of my top three priorities for that day
  • Asking myself whether something is ‘good enough’ to be put into action
  • Outsourcing the really tricky stuff (bookkeeping, IT, some marketing activities)

What about you? What stops you cooking your rice? How do you deal with it?
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Is Slow And Steady Best After All?

I used to be an ‘all or nothing’ type. I would only take on the all-consuming challenge. I would leave my bedroom until it was so messy that it took a whole day to clean up. If I needed to diet I would fast for a week. I believed there was no point doing something unless you gave it all your energy and attention. I never understood the hare and tortoise story - where was the fun in plodding on and on, a bit at a time? My school pencil case was adorned with the John Keats quote, ‘I would sooner fail than not be among the greatest’ and I had a T-shirt that said ‘No guts, no glory.’ 

Not any more.

It started when I became a mother, and my ‘free’ time was snatched in 5- or 10-minute chunks, often with no warning. Slowly, I discovered that you can in fact achieve a great deal in 5 minutes. And I discovered that ‘good enough’ is generally good enough. Now my son is almost grown, but I still use my 5-minute principle to get things (good enough) done.

In fact, I have come to realise that just doing a little bit each day towards your goal is much better than waiting until you can divert huge chunks of time to one project. It’s much less disruptive, and much more sustainable. It is also manageable, and much harder to procrastinate about.

I was reminded of all this now that it’s week eight of my gym program. Little by little, my fitness is growing. Little by little I am introducing new habits of exercise, eating and drinking. Little by little, I am meditating again. Little by little, I can see the changes. I like it. Tortoise is good.

And then I came across a couple of articles about continuous improvement at work, about how you only have to improve something by one-half of one percent each week, to achieve 26% improvement in a year. These articles then went on to do very clever things with maths and compounding and stuff, and conclude that this means you would double your performance or skill or productivity or whatever every 2.7 years. And apparently this also means (thanks to those very clever things with maths and compounding and stuff) that you would increase by more than ten times in ten years. It’s amazing, really...

So, what can you do just 1/2% better this week?

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Do You Know Too Much?


A while ago, Scientific American Mind magazine had a cover story on the latest research and insights into unleashing creativity. One of the research results shows that creative people are less likely to filter out peripheral information or irrelevant data from their minds than the rest of us are. (As you are reading this, you are probably not aware of the contents of the room you are in, the feeling of your bottom on the chair, the temperature... until I draw your attention to them, of course!)

We all rely on our brain's ability to screen the volumes of data that reaches us every second through our eyes, ears, taste, touch and so on. If not, we would be paralysed into inaction by overwhelm or, in extreme cases, descend into psychosis. However, those who are highly efficient at this screening may also, it seems, be missing the anomalies and curiosities that can lead to creative breakthroughs.

Related to this is the sometime drawback of being an expert, of internalising a body of knowledge and ways of thinking and dealing with the world, so you lose the opportunity to see things differently - you become stuck in your paradigm. 
You stop searching the world for new ideas or stimuli - often, you set yourself up to block them from your environment altogether.

This can limit your ability to find creative and innovative approaches to old problems... one of the reasons for the trend towards cross-discipline teams these days.

So, what to do about this?

  1. Bring your awareness to your surroundings at least every now and then. Focus on the information from one of your senses for say 5 minutes... notice colours, or smells, or sounds.
  2. Cultivate what Zen practitioners call beginner's mind - imagine how you might solve the problem if you knew nothing of the subject matter (or ask someone who does know nothing, such as a friend from another discipline or even a child).
  3. Ask 'What would the Dalai Lama do here? Or Einstein? Or Paris Hilton? Or Luke Skywalker? Or Harry Potter? Or...?
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Battlefield Or Playground?

I was walking home the other day, thinking about some things I had tried in my business over the last few weeks. Nothing major, but I had run some small experiments with myself, different ways for marketing my programs. One worked, two not - and the jury’s still out on a couple.

What struck me was how relaxed I was in doing things this way, how much I now live and work from the perspective that ‘life is a series of experiments’. It’s a big shift for me.
I lived the first part of my life trapped inside a paradigm that said that life was a unfathomable game, with rules that changed frequently (and always when I got close to figuring them out). I had to play the game alone, and there was no way to stop it. Not much fun.

But then I grew up. I decided that I was going to change my life metaphor, to something more useful. I decided to live as if life was a series of experiments and adventures, so trial and error was the go, failures were fine - and I was in charge of the rules! It took a while to really believe it and live accordingly, but once I did, my life changed. I have fun.

So, how do you see your work (and your life)? Is it:

  • A game
  • A struggle
  • A blank page
  • A kid's playground
  • A snakes and ladders game
  • A jungle
  • A battlefield
  • A journey
  • An adventure
  • A race
  • A waiting room (for the hereafter, or until your prince(ss) shows up...)
  • A meaningless exercise
  • A riddle
  • Something else?
Once you have your metaphor, think about it in some detail. For example, if it is a game, what kind? Who is playing? Are you good at it? Do you know the rules? Are you having fun? Are you learning a lot? Do the rules change? Can you change the rules? Can you stop playing (would you like to stop playing?)

What other metaphor might work better for you? Pick one now...and next time you are facing a challenge, ask yourself: How would I see this differently if life really was a kids' playground / adventure / fairytale?

What's your metaphor?
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  1. Gratitude Joanna Maxwell 21-May-2013
  2. Need A Fresh Idea? Find Three... Joanna Maxwell 14-May-2013
  3. How Do You Plan Your Projects? Joanna Maxwell 07-May-2013
  4. 30-Day Challenges Joanna Maxwell 29-Apr-2013
  5. Have You Been Seduced By The IKEA Effect? Joanna Maxwell 23-Apr-2013

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